Refund Policy
Due to the ongoing Virus Outbreak and concerns for the safety and hygiene of our customers, we are unable to accept returns at this time. Therefore, all sales are final, and refunds will not be issued unless otherwise stated in this policy.
CANCELED ORDERS - PASS THROUGH FEE: If you need to cancel an order placed in error before fulfillment, please note that a fee of 25% of the order value will be charged. This fee is a partial pass-through fee, which covers the costs incurred by Sexy Smooth Wax from our merchant provider, as well as our internal processing costs. Please be aware that this fee applies to canceled orders for any reason, including changes to the credit card provided.
We apologize for any inconvenience this may cause, and we appreciate your understanding in these challenging times. If you have any further questions or concerns regarding our refund policy, please do not hesitate to contact our customer support team. We are here to assist you.
Thank you for choosing Sexy Smooth Wax, LLC. We value your business and look forward to serving you with high-quality products and exceptional customer service.